Accessibility

Accessibility

Niagara Falls Canada strives to increase accessibility and remove barriers to ensure everyone can #ExploreNiagara! See our helpful tips below to make your trip planning as easy as possible.

Wheelchair & Scooter Rentals

The easiest way to rent a wheelchair or scooter is from the accommodation you are staying at. Several Niagara Falls hotels have their own wheelchairs and scooters available for guests. It is suggested you enquire at the time of booking to ensure one is available for you upon arrival.

A few of Niagara Parks attractions offer free wheelchair rentals on a first come, first serve basis. Table Rock Centre has eight wheelchairs available for rent with a credit card imprint or other form of acceptable identification. A single wheelchair is also available for use at both the Floral Showhouse as well as the Butterfly Conservatory. Please note that during the winter months, wheelchairs may not be taken outside of their respective building locations.

Marineland also offers wheelchair rentals for guests on a first come, first serve basis for a nominal fee.  You can find them in the Aquarium Dome building immediately adjacent to the right of the admission area.

Located in Niagara Falls at 5743 Thorold Stone Rd, Unit 2 Performance Mobility & Home Healthcare Solutions offers a variety of accessibility rentals including wheelchairs, scooters, walkers and bath safety products. Equipment delivery and pick up at hotels is also available for a fee. Booking in advance is recommended to ensure the equipment you need can be reserved.

From March 31st to November 1st, eSkoot Niagara provides mobility scooter rentals, with delivery and pickup from your Niagara accommodation for a fee.

Motion, located in St. Catharines approximately 20 minutes from Niagara Falls, offers a variety of accessibility rentals including wheelchairs, scooters and walkers. It is recommended to book in advance, and they do offer delivery and pickup for a fee.

Wheelchairs and walkers are also available for rent from Pharmashield Dispensary and Queen Street Pharmacy. Delivery is available, and it is recommended to book at least one week in advance

Wheelchair Accessible Businesses

Support Workers

Transit

WEGO

The WEGO transit system is fully equipped to ensure persons with disabilities are able to travel independently throughout their service area. Their features include:

  • Kneeling buses (the buses can lower to the ground to ensure the entrance ramp is at a shallow pitch).
  • Two securement positions to accommodate persons requiring tie downs for mobility devices.
  • Audio and visual next stop announcements.
  • Accessible stop request buttons to enable those with physical limitations.
  • Wide doors and aisles.
  • Enhanced lighting.
  • Large, highly contrasting destination signs.

Niagara Falls City Transit buses are also wheelchair accessible.  

CHAIR-A-VAN

Chair-A-Van is a curb-to-curb specialized transportation service to assist individuals with mobility challenges which prevent them from boarding a WEGO system bus.

Visitors wishing to utilize this service must be registered clients within their municipality. Bookings are accepted from 24 hours up to one month ahead of the desired time of travel. 

FALLS INCLINE RAILWAY

The Niagara Parks Incline Railway links the Fallsview tourism area conveniently with the Table Rock Centre at the brink of the Horseshoe Falls.  The railway is fully accessible and open year round.

Member Accessibility Profiles

Clifton Hill Fun by the Falls

HOCO is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

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Fallsview Casino 

Niagara Casinos is committed to providing its goods and services in ways that respect the dignity and independence of people with disabilities. We are also committed to giving people with disabilities access to our goods and services in the same place and in a similar manner as other customers.

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Hilton Niagara Falls/Fallsview Hotel & Suites

 The Hilton Hotel and Suites, Niagara Fallsview is also dedicated to giving people with disabilities the same opportunity to access our goods and services, and allowing them to benefit from the same services, in the same place, and in a similar way as other customers.

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Niagara City Cruises

At Niagara City Cruises anchored by Hornblower, we recognize diversity and inclusion through our guests and our dedicated employees.  Our attraction is a welcoming and safe environment that provides an accessible experience for all our guests.  Learn more about our services and accessibility access below.

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Niagara Parks

In fulfilling our mission, Niagara Parks strives at all times to provide its goods and services in a way that respects the dignity and independence of persons with disabilities. Niagara Parks is committed to giving persons with disabilities the same opportunity or reasonable alternative to access our goods and services and allowing them to benefit from the same or similar services, in the same place and in a similar way as other visitors.

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Niagara Falls Hotels

Each Falls Avenue Resort property is fully committed to accommodating the accessibility needs of customers and employees with disabilities. To access our policies and multi-year plans, please visit the links below.

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Niagara Clifton Group

Niagara Clifton Group is committed to providing a barrier-free environment for all stakeholders.

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Accessibility Commitment from the Skylon Tower

The Skylon Tower is committed to providing a barrier-free environment for all stakeholders including our customers, guests, clients, employees (managers, supervisors, and workers), job applicants, suppliers, vendors, contractors, and any visitors who may enter our premises, access our information, or use our services. 

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